For Quebec residential builders
Warranty claims, handled without chasing anyone.
Carnet Garantie connects your buyers, your subcontractors and your team around every claim: a QR code in every unit, the right company told right away, every step kept as proof for GCR.
- The builder’s 15-day deadline tracked for every claim
- A copy to GCR, only with the buyer’s consent
- No account to create for buyers or subcontractors
Today, warranty is handled on the phone
Buyers calling
Where is my claim? Who is coming? When? Every question costs your team a call or an email.
Subcontractors to chase
The right plumber, for the right unit, told in time — then chased, again and again.
Proof scattered around
When a file goes to GCR, you dig the dates, photos and exchanges out of mailboxes.
How it works
Three people, one claim, each with what they need.
- 1
The buyer
Scans their unit’s QR code
They describe the problem, add photos and can ask for a copy to GCR. Then they follow each step, with no account or password.
- 2
Your team
Gives the claim to the right subcontractor
Carnet Garantie suggests the company that did that work in that unit. One click and they get their link; the 15-day deadline is tracked.
- 3
The subcontractor
Books and fixes from their link
They see the problem, the address and who to call, book the visit and report the repair with photos. The buyer confirms.
Everything warranty needs
Map of your buildings
Every unit coloured by its claims: what is new, overdue, booked, fixed.
A QR code per unit
A sticker in the electrical panel: buyers file a claim in a minute, even years later.
Who did what
The subcontractor of each trade per building or unit: claims go to the right company.
Deadlines and GCR copy
Warranty periods and the builder deadline computed; the written notice sent with GCR in copy if the buyer asks.
Pre-delivery inspection
The inspection checklist on a tablet, signed by the buyer and you; every defect becomes a claim.
Notifications your way
Who gets which email, when, and with what text: you choose, in French and English.
Subcontractor scorecard
Time to fix, callbacks, late work: see which subcontractors keep their word.
Back-charges
Costs to recover from subcontractors, linked to claims, tracked until paid.
Defect map and reports
Where problems cluster, by trade, room and building; Excel register and PDF reports.
Simple plans
Monthly prices per company, before tax. All your users included; buyers and subcontractors free.
Standard
For small builders: claims, from the buyer to the subcontractor.
149 $ / month
- Claims and history (proof)
- QR code per unit, buyer page
- Sent to subcontractors, link with no account
- Warranty deadlines and GCR copy
- Notifications and editable texts
Advanced
For growing builders: pre-delivery inspection and reports.
229 $ / month
- Everything in Standard, plus:
- Pre-delivery inspection on a tablet
- Excel and PDF reports
Premium
To steer: analytics, subcontractor performance, back-charges.
299 $ / month
- Everything in Advanced, plus:
- Defect map and analytics
- Subcontractor scorecard
- Subcontractor back-charges
Custom
Several companies, large volumes: import, training, tailored price.
On request
- Everything in Premium, plus:
- Import of your projects
- Onboarding and training
Frequently asked questions
What is GCR?
Garantie de construction résidentielle (GCR) administers the mandatory warranty plan for new residential buildings in Quebec. When a buyer finds a problem, they report it in writing to the builder, with a copy to GCR.
Does Carnet Garantie replace the GCR procedure?
No. The procedure stays the warranty plan’s. Carnet Garantie helps you follow it: it computes the deadlines, sends the written notice with GCR in copy when the buyer asks, and keeps every step as proof.
Do buyers and subcontractors need an account?
No. Buyers use their unit’s QR code; subcontractors get a private link for each claim. Only your team has an account.
Can I import my existing projects?
Yes, from a CSV file (saved from Excel): buildings, units, reception dates and buyers. For large volumes, our team takes care of it.
How does the free trial work?
After a short demo, we create your account and you have 30 days with every feature. No credit card; at the end, you pick a plan or we close the account.
Is it in French too?
Yes. The app, the buyer pages and the emails are in French and English; everyone picks their language.
See Carnet Garantie with your own projects
A 30-minute demo, then a 30-day free trial.